WHAT MAKES RARE EARTH GALLERY DIFFERENT FROM OTHER RETAILERS?
We pride ourselves on finding only the top-quality, genuine products on the market. Everything we sell is authentic, verified and priced accordingly. Finding quality crystals online can be difficult, however, rest assured our offering is gorgeous, 100% real, and worth the price!
WHAT IS YOUR RETURN POLICY?
Please
click here to view our return and exchange policy.
WHAT SHOULD I DO IF MY ORDER ARRIVES DAMAGED?
Immediately contact us at (480) 575-4360 if your order arrives damaged. Do not throw any of the broken contents or packaging. Contact the shipping company to register your damaged merchandise, then take and send pictures of the order and its shipping packaging to info@rareearthgallerycc.com.
HOW DO I ORDER ONLINE TO PICK UP IN STORE?
In the shopping cart’s "shipping" section, choose the option to “Pick Up At The Gallery”. In general, we can prepare the product within 3-4 hours, but this may vary depending on the nature of the item. Please call us at (480) 575-4360 to confirm readiness. Our store hours are 9:30am - 5pm.
WHERE DO THE PRODUCTS COME FROM?
We have ethically mined and sourced products from all over the world - from Arizona to Asia, from Russia to South Africa. We offer a diverse collection of natural and native crystals for all to enjoy. See our
blog posts for more information on crystal and minerals and their attributes.
DO YOU SHIP/INSTALL?
Yes. Please note that shipping outside of the U.S will be more costly as our products are heavily packed and insured to confirm they will arrive safely. We install in the state of Arizona.
WHAT'S THE LEGALITY OF YOUR PETRIFIED WOOD?
Taking petrified wood from the petrified forest is illegal. Rare Earth Gallery works with miners and private landholders to legally procure all of the petrified wood we sell. Our petrified wood is legal for us to sell and legal for you to buy.
ARE YOUR GEMSTONE COLORS NATURAL?
Every gemstone/geode we sell is naturally mined and unaltered, unless specifically stated otherwise. Feel free to ask us about the origin and color of any product and we will be happy to provide more information before purchase.
WHICH ITEMS ARE NATIVE TO ARIZONA?
We have many items that are native to Arizona, including: copper, malachite, chrysocolla, cuprite, turquoise, petrified wood, apache tears (obsidian) and desert rose.
DO YOU SELL CONFLICT MINERALS?
No. Congress passed the Dodd-Frank Act in 2010, which deters the extreme violence and human rights violations in the Democratic Republic of Congo and adjoining countries funded by the exploitation and trade of certain minerals.
WHAT IS THE PRICE RANGE OF YOUR GEMSTONES?
We offer nearly every variety of gemstone at different price points. Pricing on any stone depends on the quality, rarity, color, cut, etc. For small gifts, we carry a range of tumbled stones, beaded bracelets, even some crystal carvings for less than $20 dollars. The quality of our stones are second to none, each hand-picked for its beauty and uniqueness.
DO CRYSTALS CURE OR TREAT ILLNESS OR DISEASE?
All information regarding crystal healing should be used as a supplement to professional medical treatments. Do not use crystal healing as a substitute qualified medical care.